:root{
  --bhd-navy:#002147;
  --bhd-blue:#0C4A7D;
  --bhd-gold:#FDC800;
  --bhd-bg:#F5F5F5;
  --bhd-text:#222;
  --bhd-muted:#666;
  --bhd-border:#E5E5E5;
}
.bhd-shell{max-width:1120px;margin:36px auto;padding:0 18px;color:var(--bhd-text);font-family:inherit}
.bhd-hero{display:flex;justify-content:space-between;gap:24px;align-items:center;background:linear-gradient(135deg,var(--bhd-navy),var(--bhd-blue));color:#fff;border-radius:18px;padding:34px 32px;box-shadow:0 14px 36px rgba(0,33,71,.14)}
.bhd-hero-compact{padding:30px 32px}
.bhd-eyebrow{font-size:12px;letter-spacing:.16em;font-weight:700;color:var(--bhd-gold);margin-bottom:8px}
.bhd-hero h2{font-size:clamp(28px,4vw,44px);line-height:1.1;margin:0 0 12px;color:#fff}
.bhd-hero p{max-width:760px;margin:0;font-size:16px;line-height:1.7;color:rgba(255,255,255,.88)}
.bhd-hero-link{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;background:var(--bhd-gold);color:var(--bhd-navy)!important;text-decoration:none;font-weight:800;border-radius:10px;padding:12px 16px;min-height:44px}
.bhd-alert{margin:18px 0;padding:14px 16px;border-radius:12px;display:grid;gap:3px}
.bhd-alert-success{background:#ecf8f0;border:1px solid #b7e2c2}
.bhd-alert-error{background:#fff3f2;border:1px solid #f0c3be}
.bhd-alert-warning{background:#fff8df;border:1px solid #edd98c}
.bhd-category-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:22px 0}
.bhd-category-card{appearance:none;text-align:left;background:#fff;border:1px solid var(--bhd-border);border-radius:14px;padding:16px;cursor:pointer;min-height:104px;transition:.2s ease;box-shadow:0 4px 15px rgba(0,33,71,.04)}
.bhd-category-card:hover,.bhd-category-card:focus-visible{border-color:var(--bhd-gold);transform:translateY(-2px);box-shadow:0 10px 25px rgba(0,33,71,.09);outline:none}
.bhd-category-card.is-active{border-color:var(--bhd-gold);box-shadow:inset 0 0 0 1px var(--bhd-gold),0 8px 22px rgba(0,33,71,.08)}
.bhd-category-title{display:block;font-weight:700;font-size:15px;line-height:1.4;color:var(--bhd-navy)}
.bhd-category-dept{display:block;margin-top:10px;font-size:12px;color:var(--bhd-muted)}
.bhd-form,.bhd-status-card{background:#fff;border:1px solid var(--bhd-border);border-radius:18px;padding:28px;box-shadow:0 12px 34px rgba(0,33,71,.06)}
.bhd-form-section{padding:2px 0 22px;margin-bottom:22px;border-bottom:1px solid var(--bhd-border)}
.bhd-form-section h3{font-size:20px;margin:0 0 16px;color:var(--bhd-navy)}
.bhd-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.bhd-fields-single{grid-template-columns:1fr}
.bhd-fields label{display:grid;gap:7px;font-size:14px;font-weight:600;color:#2d3748}
.bhd-fields input,.bhd-fields select,.bhd-fields textarea{width:100%;box-sizing:border-box;border:1px solid #cfd5dc;border-radius:10px;padding:12px 13px;background:#fff;color:var(--bhd-text);font:inherit;min-height:46px}
.bhd-fields textarea{resize:vertical;min-height:150px}
.bhd-fields input:focus,.bhd-fields select:focus,.bhd-fields textarea:focus{border-color:var(--bhd-blue);outline:2px solid rgba(12,74,125,.13)}
.bhd-fields small,.bhd-help,.bhd-privacy-note{font-size:12px;color:var(--bhd-muted);font-weight:400;line-height:1.5}
.bhd-consent{margin:18px 0}
.bhd-consent label{display:flex;gap:10px;align-items:flex-start;font-size:14px;line-height:1.5}
.bhd-consent input{margin-top:4px}
.bhd-submit{background:var(--bhd-gold);color:var(--bhd-navy);border:0;border-radius:10px;font-weight:800;font-size:15px;padding:14px 24px;cursor:pointer;min-height:48px;transition:.2s ease}
.bhd-submit:hover,.bhd-submit:focus-visible{filter:brightness(.96);transform:translateY(-1px);outline:3px solid rgba(253,200,0,.28)}
.bhd-hp{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.bhd-track-form{margin-top:20px}
.bhd-track-form .bhd-submit{margin-top:18px}
.bhd-status-card{margin-top:20px}
.bhd-status-top{display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--bhd-border);padding-bottom:18px;margin-bottom:18px}
.bhd-status-top>div{display:grid;gap:5px}
.bhd-status-label,.bhd-status-grid span,.bhd-status-subject span{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--bhd-muted)}
.bhd-status-top strong{font-size:22px;color:var(--bhd-navy)}
.bhd-status-pill{display:inline-flex;padding:8px 12px;border-radius:999px;font-weight:700;font-size:13px;background:#edf2f7;color:#334155}
.bhd-status-resolved,.bhd-status-closed{background:#e9f7ee;color:#166534}
.bhd-status-in_progress{background:#e8f1fb;color:#174f8a}
.bhd-status-waiting{background:#fff7dd;color:#7a5a00}
.bhd-status-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.bhd-status-grid>div{display:grid;gap:5px;background:#f8fafc;border:1px solid #edf0f3;border-radius:10px;padding:13px}
.bhd-status-grid strong{font-size:14px}
.bhd-status-subject{display:grid;gap:6px;margin:18px 0}
.bhd-updates-title{font-size:18px;color:var(--bhd-navy);margin:22px 0 10px}
.bhd-update-list{display:grid;gap:10px}
.bhd-public-update{border-left:3px solid var(--bhd-gold);background:#fafbfc;border-radius:0 10px 10px 0;padding:13px 15px}
.bhd-update-date{display:block;font-size:12px;color:var(--bhd-muted);margin-bottom:5px;font-weight:700}
.bhd-empty-update{color:var(--bhd-muted);margin-top:18px}
@media (max-width:920px){
  .bhd-category-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .bhd-status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:640px){
  .bhd-shell{margin:20px auto;padding:0 12px}
  .bhd-hero{display:block;border-radius:14px;padding:25px 20px}
  .bhd-hero-link{margin-top:18px;width:100%;box-sizing:border-box}
  .bhd-category-grid{grid-template-columns:1fr;gap:9px}
  .bhd-category-card{min-height:auto;padding:14px}
  .bhd-form,.bhd-status-card{padding:19px 15px;border-radius:14px}
  .bhd-fields,.bhd-status-grid{grid-template-columns:1fr}
  .bhd-submit{width:100%}
  .bhd-status-top{align-items:flex-start;flex-direction:column}
}